Terms of service of the Foundations of Success office
Last updated: February 12, 2025
General principles and office identification
The Foundations of Success accounting office is located in Opole at 15 1 Maja Street and has been operating continuously since September 2013. The owner of the company is Andrzej Kaczmarek. By using this website and our services, you accept the following principles of cooperation. We do not use complicated legal language because in business we focus on hard data and clear communication. This document defines the framework of our activities and the standards we have adhered to for over 11 years. If you are looking for reliable financial service without unnecessary talk, you are in the right place. Our office currently serves 483 local companies, which is solid evidence of our experience in the industry. Remember that every business relationship requires clear foundations. Without them, it's hard to have order in the papers, and that is our absolute base. If you do not agree with any provision of these terms, please stop using the service. We play with open cards and expect the same from our partners. Numbers must add up, and clear terms are the first step to successful cooperation.
Scope of services and service standards
We handle tax revenue and expense ledgers, full accounting, and professional HR and payroll service. We currently process salaries for 1,138 employees employed by our clients. When you contact us via the form on the page, we guarantee a response within exactly 2 hours and 14 minutes. This is our internal standard that allows you to efficiently manage your time. We don't promise miracles, but we take the whole routine upon ourselves so you can focus on your company's goals. Every document delivered to us is recorded a maximum of 48 hours from its receipt. We provide all services in accordance with current tax laws in Poland. We do not use risky settlement methods because our priority is your financial security. We also help with setting up new businesses – in the last year, we guided 87 entrepreneurs through this process. Our prices are clear and devoid of hidden costs. For example, Tax Ledger service starts from 274 PLN per month. Specifics instead of promises is a principle we hold to every business day. We know the regulations, you know your business – and it should stay that way.
Client obligations and legal responsibility
Effective accounting requires engagement from both sides. Your main task is to deliver complete cost and income documents by the 10th of every month. You can leave them in person at our office on 1 Maja Street or send them in digital form. Statistics show that 87.3% of our clients already use exclusively electronic delivery, which significantly shortens the information flow time. As the business owner, you are responsible for the authenticity of the invoices and bills provided to us. Foundations of Success, however, take full responsibility for the correct recording of this data and the timely sending of declarations to ZUS and the Tax Office. Since the beginning of our activity in 2013, none of our 483 clients has paid a financial penalty due to the office's fault. This is our most important professional success. In the event of a tax audit, we represent your company before officials, so you don't have to waste time on visits to the office. Your obligation is also to inform us about every change in taxation form or company address. Clear communication is an effective way to end the mess in papers and have a peaceful sleep for the entrepreneur.
Complaints and termination of cooperation
Terminating the accounting service contract in our office is simple and does not involve unnecessary stress. If you decide to change offices, we will prepare a set of your documentation for return within 3 business days. We do not make any artificial obstacles when parting, because we respect your business decisions. All paper documents and databases will be handed over to you in impeccable order. If you have any comments regarding the quality of our work, please contact the owner directly. We consider complaints reliably and without undue delay because we value the trust you have placed in us. You can write to biuro@fundamenty-sukcesu.pl or call +48 77 454 22 01. We care about clarifying every controversial issue in an amicable way. We have been operating in Opole for 11 years and ensure that every relationship ends in agreement. We treat courts as a last resort, which we avoid through open dialogue over coffee. Our principles are simple: honesty and mutual respect count. Foundations of Success is a partner you can rely on regardless of the scale of your business.